Terms & Conditions
The terms and conditions form a contract between you and Scare Events Pvt Ltd (the entity owning Ghost Encounters Tours) after confirmation of arrangements. All the bookings are subject to conditions in these terms:
In these Conditions, “you” and “your” means the person making the booking and all other persons named on the booking. “We”, “us” and “our” means Scare Events Pvt Ltd.
Receipt of the booking advance from you is deemed evidence that:
You have read and accepted these terms and conditions and the applicable merchant’s terms and agree on behalf of yourself and all members of your party to be bound by both of them.
You are over 18 years of age and where placing an order for services with age restrictions you declare that you and all members of your party are of the appropriate age to purchase those services.
Prices, payment and booking
In order to confirm your chosen arrangements, you must pay a deposit as required for the Edition in question equivalent to 60% of the total price (or full payment if required in some cases). Your booking is confirmed and receipt will be emailed to you on your email id.
Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. Please ensure that names are exactly as stated in the relevant passport (or ID).
If you have paid a deposit, you must pay the full balance by the balance due date notified to you. If full payment is not received by the balance due date, your booking may be cancelled and you will be charged a cancellation fee set out in the booking conditions.
Payment may be made by credit or debit card or by net banking. Payment through cheques or drafts are also acceptable, the details for which is shared at the time of payment.
Except where otherwise advised or stated in the booking conditions of the merchant concerned, all monies you pay to us for arrangements will be held on behalf of the suppliers concerned.
We own the right to amend the prices of the tours/editions offered. Though once a confirmation is made to you for a tour/edition with the price mentioned, any change in the pricing of our offerings will not affect the price you pay. Unless otherwise stated in the Edition specific terms or in the contract with the supplier, your price is guaranteed once the required advance has been paid in by you.
Cancellation and amendments
Cancellation fee applies to all the Editions. The exact terms for cancellation of a booking are communicated before the confirmation. If cancellation terms are not mentioned in the mail, then following would apply:
1. Booking cancelled before 30 days in prior to the date of arrival will attract no cancellation charges.
2. Booking cancelled before 3 days of the Edition will attract 60% cancellation charges on the total price of the Edition.
3. Booking cancelled within 3 days of the Edition will attract 100% cancellation charges on the total price of the Edition.
Payment of the booking advance,i.e., 60% of the total price, would imply the acceptance of the cancellation terms by you.
Any cancellation or amendment request must be sent to us in writing, by email, fax or post, and will take effect on the day we receive it. Proof of posting is not proof of receipt, therefore you are advised to also confirm all changes on telephone. Please ensure that you have received written confirmation of any changes to your booking prior to travel. Whilst we will try to assist, we do not guarantee that such requests will be met. Amendments and cancellations can only be accepted in accordance with the terms and conditions of the applicable .
Responsibility & Refunds
Your booking with us is subject to these Booking Terms and Conditions and the specific booking conditions of the relevant merchant(s) you contract with and you are advised to read both carefully prior to booking. The merchant’s terms and conditions may limit and/or exclude the merchant’s liability to you.
Scare Events Pvt. Ltd. will not be held liable for any injury, damage, loss, delay or irregularity that may occur due to
Intentional, wrongful, negligent, or arbitrary acts or omissions on the part of a supplier, its employees and others not under the direct control of Scare Events Pvt. Ltd.
Refunds or alternative arrangements will be governed by the terms and conditions mentioned above. Scare Events Pvt. Ltd is not responsible for any incidental expenses that you may have incurred as a result of your booking such as, but not limited to, visas, vaccinations, non-refundable flights, loss of earning or loss of enjoyment, etc
Scare Events Pvt. Ltd. will not accept responsibility or liability for any traveller who contravenes any law or regulation of the country/state.
However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to the cost of your booking. We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
Nothing in these terms and conditions affects your statutory rights and in particular nothing in these terms and conditions excludes or limits our liability for any of the following:
Death or personal injury caused by our negligence or our suppliers’ negligence
Matter in which it would be illegal for us to exclude or attempt to exclude our liability
Fraud or fraudulent misrepresentation
For any complains kindly email us at firstname.lastname@example.org